Terms of Use
For the website and services of Administrator Technology GmbH at https://administrator.technology - Version: March 2026
Revised as of March 2026: These terms have been fully aligned to SaaS and service offerings and apply exclusively to https://administrator.technology.
1. Contracting Parties and Scope
These terms govern the contractual relationship between you as a customer and Administrator Technology GmbH, Am Roggenacker 10, 65611 Brechen, Germany ("Provider").
2. Exclusive Website Scope
These terms apply exclusively to the website and offerings at https://administrator.technology including related subpages and customer areas.
3. Subject Matter of Services
The Provider offers digital services, including SaaS products, AI-powered services, integration and consulting services, and additional IT services as described in the respective website offering.
4. SaaS and Service Offerings
Services may include AI assistants, custom AI systems, vector database services, AI consulting, and Linux/IT services. The exact scope is determined by plan, offer, service description, or individual agreement.
5. Registration and Customer Account
Certain services require registration with truthful and complete information. You must keep your access credentials confidential and protect them against unauthorized access.
6. Access via Login and User Interface
Access to booked services is provided through the login area and the supplied web interface. You are responsible for usage within your area of control and for actions of authorized persons in your organization.
7. Permitted Use and Customer Cooperation Duties
Use is permitted only in compliance with applicable laws and these terms. In particular, abusive use, security attacks, circumvention of technical safeguards, unlawful content, and unauthorized access to third-party data are prohibited. The customer must not provide knowledge store content or other inputs that violate applicable law or infringe third-party rights, in particular copyrights, trademarks, personality rights, trade secrets, or other intellectual property rights. When integrating the AI assistant into your website, you are required to update your privacy policy accordingly. We provide a suitable sample text in the customer area under "Integration".
8. Availability and Maintenance
The Provider aims for high system availability. Temporary limitations may occur, especially due to maintenance, updates, security measures, force majeure, or external disruptions.
9. Pricing and Billing
Prices agreed in the respective plan, offer, or contract apply. Unless agreed otherwise, prices are net plus applicable VAT. Billing periods and payment methods follow the respective booking.
10. Excessive Usage for AI SaaS
For AI-based SaaS services, usage above 50 million tokens per month per customer account is considered excessive usage.
11. Adjustment in Case of Excessive Usage
In cases of excessive usage, prices and/or usage limits may be adjusted after prior coordination with the customer. The goal is fair and economically sustainable service provision for both parties.
12. Payment Terms and Default
Depending on the offer, payment is made by invoice or via the payment service provider Mollie. Invoices are provided to the customer electronically and are payable without deduction within the period stated therein. In case of payment default, the Provider is entitled to statutory default interest and may reasonably restrict services after prior notice.
13. Service Changes
The Provider may further develop services technically and organizationally, provided the contractual core purpose remains intact and no unreasonable disadvantages arise for the customer.
14. Third-Party Components and AI Models
Certain functions may use third-party components or external AI models. The Provider selects these carefully and remains the contractual contact for the customer unless explicitly agreed otherwise.
15. Customer Data and Data Protection
Personal data is processed in accordance with applicable data protection laws, in particular GDPR, and additionally according to the privacy policy and, where applicable, a data processing agreement (DPA). The Provider may engage carefully selected subprocessors to provide the services.
16. Confidentiality
Both parties undertake to treat confidential information of the other party as confidential and to use it only for contract performance.
17. Rights and Responsibility for Customer Data, Knowledge Stores, and Outputs
All rights to content and data provided by the customer remain with the customer or the respective rights holders. The customer grants the Provider the usage rights required for contract performance. The customer is solely responsible for the content of customer-maintained knowledge stores (including provided documents, texts, data sources, and configurations) and for resulting system outputs, responses, and recommendations. The Provider does not adopt such content or outputs as its own. The customer is obliged to verify system outputs for factual, legal, and economic suitability before implementation.
18. Rights to Platform and Software
All rights to the platform, source code, trademarks, designs, and other components remain with the Provider. Customers receive only a non-exclusive, non-transferable right of use within the contractually agreed scope.
19. Support and Communication
Support services depend on the plan, offer, or individual agreement. Unless agreed otherwise, first response to support requests is provided within 48 hours on business days (Monday to Friday, excluding public holidays in Hesse, Germany). Support on weekends and public holidays is limited. No 24/7 availability and no fixed resolution times are owed. Contract-relevant communications may be made by email or via the customer interface.
20. Term and Termination
Term, renewal, and notice periods follow the respective booking or individual agreement. The right to extraordinary termination for good cause remains unaffected.
21. Suspension for Breach and Extraordinary Measures
In the event of serious or repeated breaches of these terms, the Provider may temporarily suspend or permanently deactivate access where necessary to safeguard operations or prevent damage. Immediate suspension is permitted in particular in cases of security incidents, unlawful use, material payment default, or a concrete threat to system integrity. Further statutory termination rights remain unaffected.
22. Warranty
Statutory warranty rights apply unless otherwise agreed in individual contracts.
23. Liability
The Provider has unlimited liability for intent and gross negligence as well as injury to life, body, or health. In cases of slight negligence, the Provider is liable only for breach of essential contractual obligations and limited to foreseeable damage typical for the contract. In such cases, liability is capped at the fees paid by the customer during the 12 months preceding the damaging event. Liability for indirect damages, consequential damages, loss of profit, and lost savings is excluded in cases of slight negligence. To the extent permitted by law, the Provider is not liable for damages, costs, or other disadvantages resulting from the customer's direct or indirect implementation of system outputs, responses, or recommendations, in particular where these are based on customer-provided knowledge store content. Mandatory statutory liability provisions remain unaffected.
24. Indemnification and Integration Costs
The customer shall indemnify the Provider against all third-party claims arising from unlawful or contract-violating use by the customer, insofar as the customer is responsible for the breach. This includes in particular claims related to customer-side knowledge store content, including copyright, trademark, data protection, personality rights, and other intellectual property infringements, as well as resulting system outputs. The indemnification also includes reasonable legal defense costs. The customer is solely responsible for costs of technical embedding, implementation, customization, or support on the customer side (e.g., by agencies, service providers, or internal resources). Such integration costs are not part of the Provider's remuneration unless expressly agreed otherwise in writing.
25. Resale and Reference Naming
Resale, white-labeling, or paid transfer of the services to third parties is permitted only with the Provider's prior written consent. Unless objected to in writing, the Provider may name the customer and use the company logo in an appropriate form as a reference. Any further promotional use requires separate consent.
26. Changes to These Terms
The Provider may amend these terms with future effect where there is an objective reason (e.g., legal changes, security requirements, service development). Changes will be communicated in due time.
27. Text Form and Side Agreements
Individual agreements and side agreements require text form where legally permissible. In case of doubt, the version documented in the booking or offer applies.
28. Governing Law
The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), where legally permissible.
29. Jurisdiction
If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship is Limburg a. d. Lahn.
30. Final Provisions
If any provision of these terms is or becomes wholly or partially invalid, the validity of the remaining provisions remains unaffected. Version date: March 2026.
These terms govern the contractual relationship between you as a customer and Administrator Technology GmbH, Am Roggenacker 10, 65611 Brechen, Germany ("Provider").
2. Exclusive Website Scope
These terms apply exclusively to the website and offerings at https://administrator.technology including related subpages and customer areas.
3. Subject Matter of Services
The Provider offers digital services, including SaaS products, AI-powered services, integration and consulting services, and additional IT services as described in the respective website offering.
4. SaaS and Service Offerings
Services may include AI assistants, custom AI systems, vector database services, AI consulting, and Linux/IT services. The exact scope is determined by plan, offer, service description, or individual agreement.
5. Registration and Customer Account
Certain services require registration with truthful and complete information. You must keep your access credentials confidential and protect them against unauthorized access.
6. Access via Login and User Interface
Access to booked services is provided through the login area and the supplied web interface. You are responsible for usage within your area of control and for actions of authorized persons in your organization.
7. Permitted Use and Customer Cooperation Duties
Use is permitted only in compliance with applicable laws and these terms. In particular, abusive use, security attacks, circumvention of technical safeguards, unlawful content, and unauthorized access to third-party data are prohibited. The customer must not provide knowledge store content or other inputs that violate applicable law or infringe third-party rights, in particular copyrights, trademarks, personality rights, trade secrets, or other intellectual property rights. When integrating the AI assistant into your website, you are required to update your privacy policy accordingly. We provide a suitable sample text in the customer area under "Integration".
8. Availability and Maintenance
The Provider aims for high system availability. Temporary limitations may occur, especially due to maintenance, updates, security measures, force majeure, or external disruptions.
9. Pricing and Billing
Prices agreed in the respective plan, offer, or contract apply. Unless agreed otherwise, prices are net plus applicable VAT. Billing periods and payment methods follow the respective booking.
10. Excessive Usage for AI SaaS
For AI-based SaaS services, usage above 50 million tokens per month per customer account is considered excessive usage.
11. Adjustment in Case of Excessive Usage
In cases of excessive usage, prices and/or usage limits may be adjusted after prior coordination with the customer. The goal is fair and economically sustainable service provision for both parties.
12. Payment Terms and Default
Depending on the offer, payment is made by invoice or via the payment service provider Mollie. Invoices are provided to the customer electronically and are payable without deduction within the period stated therein. In case of payment default, the Provider is entitled to statutory default interest and may reasonably restrict services after prior notice.
13. Service Changes
The Provider may further develop services technically and organizationally, provided the contractual core purpose remains intact and no unreasonable disadvantages arise for the customer.
14. Third-Party Components and AI Models
Certain functions may use third-party components or external AI models. The Provider selects these carefully and remains the contractual contact for the customer unless explicitly agreed otherwise.
15. Customer Data and Data Protection
Personal data is processed in accordance with applicable data protection laws, in particular GDPR, and additionally according to the privacy policy and, where applicable, a data processing agreement (DPA). The Provider may engage carefully selected subprocessors to provide the services.
16. Confidentiality
Both parties undertake to treat confidential information of the other party as confidential and to use it only for contract performance.
17. Rights and Responsibility for Customer Data, Knowledge Stores, and Outputs
All rights to content and data provided by the customer remain with the customer or the respective rights holders. The customer grants the Provider the usage rights required for contract performance. The customer is solely responsible for the content of customer-maintained knowledge stores (including provided documents, texts, data sources, and configurations) and for resulting system outputs, responses, and recommendations. The Provider does not adopt such content or outputs as its own. The customer is obliged to verify system outputs for factual, legal, and economic suitability before implementation.
18. Rights to Platform and Software
All rights to the platform, source code, trademarks, designs, and other components remain with the Provider. Customers receive only a non-exclusive, non-transferable right of use within the contractually agreed scope.
19. Support and Communication
Support services depend on the plan, offer, or individual agreement. Unless agreed otherwise, first response to support requests is provided within 48 hours on business days (Monday to Friday, excluding public holidays in Hesse, Germany). Support on weekends and public holidays is limited. No 24/7 availability and no fixed resolution times are owed. Contract-relevant communications may be made by email or via the customer interface.
20. Term and Termination
Term, renewal, and notice periods follow the respective booking or individual agreement. The right to extraordinary termination for good cause remains unaffected.
21. Suspension for Breach and Extraordinary Measures
In the event of serious or repeated breaches of these terms, the Provider may temporarily suspend or permanently deactivate access where necessary to safeguard operations or prevent damage. Immediate suspension is permitted in particular in cases of security incidents, unlawful use, material payment default, or a concrete threat to system integrity. Further statutory termination rights remain unaffected.
22. Warranty
Statutory warranty rights apply unless otherwise agreed in individual contracts.
23. Liability
The Provider has unlimited liability for intent and gross negligence as well as injury to life, body, or health. In cases of slight negligence, the Provider is liable only for breach of essential contractual obligations and limited to foreseeable damage typical for the contract. In such cases, liability is capped at the fees paid by the customer during the 12 months preceding the damaging event. Liability for indirect damages, consequential damages, loss of profit, and lost savings is excluded in cases of slight negligence. To the extent permitted by law, the Provider is not liable for damages, costs, or other disadvantages resulting from the customer's direct or indirect implementation of system outputs, responses, or recommendations, in particular where these are based on customer-provided knowledge store content. Mandatory statutory liability provisions remain unaffected.
24. Indemnification and Integration Costs
The customer shall indemnify the Provider against all third-party claims arising from unlawful or contract-violating use by the customer, insofar as the customer is responsible for the breach. This includes in particular claims related to customer-side knowledge store content, including copyright, trademark, data protection, personality rights, and other intellectual property infringements, as well as resulting system outputs. The indemnification also includes reasonable legal defense costs. The customer is solely responsible for costs of technical embedding, implementation, customization, or support on the customer side (e.g., by agencies, service providers, or internal resources). Such integration costs are not part of the Provider's remuneration unless expressly agreed otherwise in writing.
25. Resale and Reference Naming
Resale, white-labeling, or paid transfer of the services to third parties is permitted only with the Provider's prior written consent. Unless objected to in writing, the Provider may name the customer and use the company logo in an appropriate form as a reference. Any further promotional use requires separate consent.
26. Changes to These Terms
The Provider may amend these terms with future effect where there is an objective reason (e.g., legal changes, security requirements, service development). Changes will be communicated in due time.
27. Text Form and Side Agreements
Individual agreements and side agreements require text form where legally permissible. In case of doubt, the version documented in the booking or offer applies.
28. Governing Law
The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), where legally permissible.
29. Jurisdiction
If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship is Limburg a. d. Lahn.
30. Final Provisions
If any provision of these terms is or becomes wholly or partially invalid, the validity of the remaining provisions remains unaffected. Version date: March 2026.
These terms govern the use of our website, customer registration, login area, and the SaaS and service offerings provided by us.
Please read these terms carefully. If you have questions about contract terms, pricing, or data protection, you can contact us at any time.
By using our offerings, you agree to these terms. The current published version shall always apply.